You are here:
ActiveXperts.com > Support > Knowledge base > SMS Component > Licensing, Purchasing, Product Activation and Support
Q4900010: What happens after the 30-day trial period?
After 30 days of evaluation, the ActiveXperts SMS Component will no longer connect to any device.
When calling these functions, LastError shows: Evaluation Expired (Error# 35995).
SMS Component > Licensing, Purchasing, Product Activation and Support
Q4900015: What is the difference between a 'Standard License' and a 'Professional License' ?
Click here for more information about the ActiveXperts SMS Component licensing options.
SMS Component > Licensing, Purchasing, Product Activation and Support
Q4900020: What is a 'Distribution License'?
The 'Distribution License' allows you to 'bundle' the component with your own software.
It allows you to ship the product to an unlimited number of customers for an unlimited period of time.
There are no limitations to functionality of the software.
Click here for more information about the ActiveXperts SMS Component licensing options.
Once you have obtained a Distribution License, you receive a key that you can use on the target computers. Click here to read more about how to distribute this...
SMS Component > Licensing, Purchasing, Product Activation and Support
Q4900022: How to distribute a Distribution License key to target computers?
Once you have obtained a Distribution License, you will receive a key that you can use on the target computers.
Please read manual, chapter: Purchase and Product Activation for more info about distributing this license key.
SMS Component > Licensing, Purchasing, Product Activation and Support
Q4900025: If I buy a license, do I have to pay for future releases?
ActiveXperts' Maintenance Agreement entitles customers to use ActiveXperts' technical support services, and to receive all product upgrades, free of charge, during a specified Agreement duration.
The Maintenance Agreement applies to all ActiveXperts products.
After purchase, you get 1 year Maintenance for free
After this free Maintenance period, Licensee may purchase Maintenance. The price for the Maintenance Agreement is 15% of the price that was payed for the product.
Read our Maintenance A...
SMS Component > Licensing, Purchasing, Product Activation and Support
Q4900030: Can I send SMS messages for free when I purchase I license of SMS Component?
No, ActiveXperts does not offer commercial SMS messaging services; ActiveXperts only offers the software.
To use GSM, you need a GSM modem and a SIM card, just like the one you use in your mobile GSM phone. You can buy a SIM card from any telecom operator. Pricing depends on the type of telecom operator and the SMS volume.
To use SMPP, you need to subscribe to an SMPP service provider. For a short list of reliable SMPP providers, click here. There are many SMPP providers all over the world. Pricing ...
SMS Component > Licensing, Purchasing, Product Activation and Support
Q4900033: How can I sign-up to smpp.activexperts-labs.com, so I can use this provider for high-volume SMS?
The smpp.activexperts-labs.com SMPP gateway is only available for testing purposes. It is not a commercial SMPP service. The server is hosted by ActiveXperts Software. ActiveXperts does not offer any commercial SMS services; it only supplies the software (and occasionally: hardware).
SMS Component > Licensing, Purchasing, Product Activation and Support
Q4900035: Where can I purchase the product?
You can purchase the product online, by proforma invoice (bank or cheque) or through a reseller. For more information, check the Sales webpage.
SMS Component > Licensing, Purchasing, Product Activation and Support
Q4900040: I received an activation key. How do I activate the product now?
Please read the manual, chapter: Purchase and Product Activation.
SMS Component > Licensing, Purchasing, Product Activation and Support
Q4900050: How much does a maintenance contract cost?
During the first (1) year after purchase, Maintenance is free.
After this free Maintenance year, Licensee may purchase Maintenance.
Customers choose between one-, two- and three years Maintenance Agreement renewal. Please read the Maintenance Agreement document for more details.
SMS Component > Licensing, Purchasing, Product Activation and Support
Q4900060: Can I renew maintenance contract after maintenance has expired?
Renewals that come in after the maintenance has expired will be backdated to start from the old expiry date. Also, you are only able to get Technical Support and Software Maintenance when your support contract is valid.
SMS Component > Licensing, Purchasing, Product Activation and Support
Q4900070: Is it possible to obtain the source code of your product?
No, we do not ship or sell the source code of our products.
The only source code that is included with our products are code samples shipped, to show how to use the component in various programming languages.
SMS Component > Licensing, Purchasing, Product Activation and Support
| Error codes |
|---|
| Click here to view the full list of error codes |