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ActiveXperts.com > Support > Knowledge base > Network Monitor > Monitoring Printers
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Q6980015: I have a Windows 2008 server with printers installed. The printers are IP printers on the network. The server is able to see the status, online/offline/etc. But Network Monitor always reports the printer as down. What could be the problem?
ActiveXperts Network Monitor uses WMI to monitor printers. The WMI module is part of the Operating System. For troubleshooting purposes, you can run www.activexperts.com/support/network-monitor/wmi/printer.vbs to get detailed information about the status of the printer. If you want to customize the printer check, you can create a new VBScript based check and define a new printer check. You can fully customize this printer check and adjust it to your needs.
Network Monitor > Monitoring Printers

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