Q6500065: When I launch the ActiveXperts Network Monitor Manager application, I get an error message: "Unable to access configuration files". What's wrong?
The application is unable to access its configuration files. The configuration files are accessed through the shared ActiveXperts Network Monitor directory. Check out registry key 'HKEY_LOCAL_MACHINE\Software\ActiveXperts\Network Monitor Manager'. It should contain two values:
- Engine0 - The UNC of the server where the Network Monitor Engine (service) is running, for instance: \\SERVER03
- Engine0Root - The share used for communication with the Network Monitor Engine, as it was created by the Manager application on the Engine's machine. For instance: \\SERVER03\AXSNETMON
Be sure that the remote Manager application can Read/Write to the share, i.e. it must have Read/Write permissions on share level and on NTFS level.
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